Privacy Policy

About this policy

Zaryan Property Pty Ltd trading as Zaryan Capital Advisory (ABN 62 660 433 992) (“Zaryan”, “we”, “us”) operates this website. This policy describes how we handle personal information collected through the website, initial enquiries and related correspondence.

If your enquiry progresses to a finance application or engagement, we may provide additional privacy notices and request separate authorities appropriate to that service.

Information we collect

We collect information you give us, including your name, email address, telephone number, organisation, the capacity in which you contact us, your enquiry type, message and subsequent correspondence.

Our website and enquiry systems may also record technical information such as your IP address, browser or device details, referring page and submission time for delivery, security and troubleshooting.

Please do not send passwords, account numbers, identity documents or sensitive financial documents through the website form. If you provide information about another person, you must have appropriate authority to do so.

How we collect and use information

We generally collect information directly from you when you submit an enquiry or communicate with us. We may receive information from an authorised representative or referrer.

We use this information to respond, understand your requirements, assess how we may assist, keep relevant records, protect our website and meet applicable legal obligations. Submitting an enquiry does not automatically subscribe you to unrelated marketing.

You may contact us without identifying yourself where lawful and practicable, but we may not be able to assess or respond to an enquiry without sufficient information.

How we handle and share information

Authorised Zaryan personnel use your information to respond to enquiries and provide assistance. We use third-party providers for website hosting, enquiry processing, email and data storage.

Where progressing your enquiry involves sharing information with lenders, advisers or other relevant parties, we will obtain any consent or authority required by law. We may also disclose information where required or permitted by law.

Overseas processing

Our service providers may store, process or access personal information outside Australia, including in the United States. Other locations may depend on the provider, its support arrangements and the services used. Please contact us if you would like more information about overseas handling relevant to your enquiry.

Where Australian privacy law requires safeguards for an overseas disclosure, we will take the steps required by that law.

Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or electronic storage system is completely secure.

We retain information for as long as reasonably needed for the purposes described in this policy and applicable legal or record-keeping obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it, subject to legal requirements and backup retention processes.

Website technology and external links

Technical information may be processed to deliver the website, maintain security and diagnose problems. Your browser settings can control cookies and similar storage, although blocking essential functions may affect the website.

Links to social media and other websites take you to services with their own privacy practices. This policy does not govern those external services.

Access and correction

You can request access to personal information we hold about you or ask us to correct inaccurate or outdated information using the contact details below. We may need to verify your identity. We will respond within a reasonable period and explain any lawful reason for refusing a request.

Privacy enquiries and complaints

If you have a concern about how we handle your information, contact us with the details. We aim to acknowledge and investigate your complaint promptly and respond within 30 days. If more time is needed, we will let you know.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner where the Privacy Act applies.

Changes to this policy

We may update this policy to reflect changes to the website, our practices or applicable requirements. The latest version and update date will appear on this page.

Contact us

Zaryan Property Pty Ltd trading as Zaryan Capital Advisory
ABN 62 660 433 992